What information do we collect?
Personal information is information that can be used to directly or indirectly identify you. Personal information also includes anonymous information that is linked to information that can be used to directly or indirectly identify you. Personal information does not include information that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.
We will only collect and use personal information which is necessary to comply with our legal obligations and to assist us to administer our business and provide you with the services you request.
We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey.
When ordering or registering on our site, as appropriate, you may be asked to enter the following information: your name, e-mail address, mailing address and phone number. You may, however, also visit our site anonymously.
What do we use your information for?
We use the information you
provide to us for the specific purposes for which you provide the
information, as stated at the time of collection, and as otherwise
permitted by law. The information we collect from you may be used in the
following ways:
To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website and your shopping experience
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions including executing your payments and delivering the purchased products or services requested.
To administer a contest, special promotion, survey, activity or other site feature.
Your rights
We take reasonable steps to ensure that your personal
information is accurate, complete, and up to date. You have the right to
access, correct, or delete the personal information that we collect.
You are also entitled to restrict or object, at any time, to the further
processing of your personal information. You have the right to receive
your personal information in a structured and standard format and, where
technically feasible, the right to have your personal information
transmitted directly to a third party. You may lodge a complaint with
the competent data protection authority regarding the processing of your
personal information.
To protect the privacy and the security of
your personal information, we may request information from you to
enable us to confirm your identity and right to access such information,
as well as to search for and provide you with the personal information
we maintain. There are instances where applicable laws or regulatory
requirements allow or require us to refuse to provide or delete some or
all of the personal information that we maintain.
You may send us
an e-mail to service@cellfollow.com to exercise your rights. We will
respond to your request in a reasonable timeframe. We will take all
reasonable steps to ensure that your personal data is correct and up to
date.
Changes to our Privacy Policy
If we decide to change our privacy
policy, we will post those changes on this page, and/or update the
Privacy Policy modification date below.